Privacy Policy | SVED Optical

The use of this site is governed by the policies, terms and conditions set forth below.

Please read them carefully. Your use of this site indicates your acceptance of these terms

and conditions. Your placement of an order indicates your acceptance of these terms and

conditions. Your submission of any purchase order to SVED Optical, LLC indicates

acceptance of these terms and conditions. These terms and conditions shall supersede any

subsequent terms or conditions included with any purchase order, whether or not such

terms or conditions are signed by SVED Optical, LLC or any of its affiliates. SVED Optical,

LLC reserves the right to make changes to this site and these terms and conditions at any

time.

SVED Optical, LLC

180 N. Main St. #1147

St. George, UT 84771

support@svedoptical.com

Your privacy is very important to us. Accordingly, we have developed this policy in order

for you to understand how we collect, use, communicate and disclose and make use of

personal information. The following outlines our privacy policy, with further detail provided

below in subsequent updates. Please review all posted updates.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes and you will always have the option to unsubscribe from any communication.
We never sell personal information of any kind for any reason or knowingly make such information available to any third parties.
We do not store any payment information of any kind except to complete a verified purchase. No financial information is stored after purchase is complete.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.

SVED Optical, LLC Privacy Policy (updated 10/25/23)

This Privacy Policy describes how SVED Optical, LLC (the "Site", "we", "us", or "our") collects,

uses, and discloses your personal information when you visit, use our services, or make a

purchase from www.svedoptical.com (the "Site") or otherwise communicate with us

(collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you

as the user of the Services, whether you are a customer, website visitor, or another

individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you

agree to the collection, use, and disclosure of your information as described in this Privacy

Policy. If you do not agree to this Privacy Policy, please do not use or access any of the

Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our

practices or for other operational, legal, or regulatory reasons. We will post the revised

required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal

information about you from a variety of sources, as set out below. The information that we

collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about

you to communicate with you, provide the Services, comply with any applicable legal

obligations, enforce any applicable terms of service, and to protect or defend the Services,

our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with

our Site and use our Services. When we use the term "personal information", we are

referring to information that identifies, relates to, describes or can be associated with you.

The following sections describe the categories and specific types of personal information

we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:
Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain

information about yourself. You may elect not to provide this information, but doing so

may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services

("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your

account, including device information, browser information, information about your

network connection, your IP address and other information regarding your interaction with

the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors

and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Wix.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Like many websites, we use Cookies on our Site. We use Cookies to power and improve

our Site and our Services (including to remember your actions and preferences), to run

analytics and better understand user interaction with the Services (in our legitimate

interests to administer, improve and optimize the Services). We may also permit third

parties and services providers to use Cookies on our Site to better tailor the services,

products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your

browser to remove or reject Cookies through your browser controls. Please keep in mind

that removing or blocking Cookies can negatively impact your user experience and may

cause some of the Services, including certain features and general functionality, to work

incorrectly or no longer be available. Additionally, blocking Cookies may not completely

prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for

legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information

and sensitive personal information (denoted by *) about users for the purposes set out

above in "How we Collect and Use your Personal Information" and "How we Disclose

Personal Information":

Category:

Identifiers such as basic contact details and certain order and account information
Commercial information such as order information, shopping information and customer support information
Internet or other similar network activity, such as Usage Data Categories of Recipients:
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring

characteristics about you.

Category of Personal Information

Identifiers such as basic contact details and certain order and account information
Commercial information such as records of products or services purchased and shopping information
Internet or other similar network activity, such as Usage Data Categories of Recipients
Business and marketing partners

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If

you choose to submit user generated content to any public area of the Services, this

content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make

available to others, and cannot ensure that parties who have access to such information

will respect your privacy or keep it secure. We are not responsible for the privacy or

security of any information that you make publicly available, or for the accuracy, use or

misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated or controlled by us, you should review their privacy

and security policies and other terms and conditions. We do not guarantee and are not

responsible for the privacy or security of such sites, including the accuracy, completeness,

or reliability of information found on these sites. Information you provide on public or

semi-public venues, including information you share on third-party social networking

platforms may also be viewable by other users of the Services and/or users of those thirdparty

platforms without limitation as to its use by us or by a third party. Our inclusion of

such links does not, by itself, imply any endorsement of the content on such platforms or

of their owners or operators, except as disclosed on the Services.

Advertising and Analytics

We engage third parties to serve advertisements on our behalf across the Internet and to

provide analytics services. These entities may use cookies, web beacons and other

technologies to collect personal information about your use of our websites, such as your

IP address, web browser, pages viewed, time spent on pages, links clicked and conversion

information. This personal information may be used by us and others to, among other

things, analyze and track data, determine the popularity of certain content, deliver

advertising and content targeted to your interests on our websites and other websites and

better understand your online activity.

We may also work with third parties (such as Facebook and Instagram) to serve ads to you

as part of a customized campaign on their platforms. If you prefer not to see customized

ads from us, you can usually opt out by changing your account settings or preferences on

such platforms.

Data Retention

Our retention periods for personal information are based on business needs and legal

requirements. We retain personal information for as long as is necessary for the processing

purpose(s) for which the personal information was collected and any other permissible,

related purpose, and as permitted or required by the applicable laws. For example, we may

retain certain transaction details and correspondence until the time limit for claims arising

from the transaction has expired.

We may also share aggregated or de-identified information, which cannot reasonably be

used to identify you.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot

guarantee "perfect security." In addition, any information you send to us may not be secure

while in transit. We recommend that you do not use unsecure channels to communicate

sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as

whether we need the information to maintain your account, to provide the Services,

comply with legal obligations, resolve disputes or enforce other applicable contracts and

policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in

relation to your personal information. However, these rights are not absolute, may apply

only in certain circumstances and, in certain cases, we may decline your request as

permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you nonpromotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using

the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to

collect information from you to verify your identity, such as your email address or account

information, before providing a substantive response to the request. In accordance with

applicable laws, You may designate an authorized agent to make requests on your behalf

to exercise your rights. Before accepting such a request from an agent, we will require that

the agent provide proof you have authorized them to act on your behalf, and we may

need you to verify your identity directly with us. We will respond to your request in a

timely manner as required under applicable law.

It is our intention to only send you communications that you may want to receive. When

you opt-in or do not opt-out from receiving promotional materials in a form in which we

collect the personal information from you, we will contact you regularly via post and/or email.

We intend to use your name, contact details and demographic information and

market or promote the events offered or arranged by us or third parties. We may not use

your personal information for such purposes unless we have received your consent.

You can opt out of receiving promotional communications from us at any time by doing

the following:

To opt out of direct mail (such as catalogs and postcards): Contact us at support@svedoptical.com.
To opt out of promotional emails and text messages: Follow the instructions provided in those communications or contact us at support@svedoptical.com.
Please note that "opting-out" of receiving promotional emails will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. We may continue to send you non-promotional emails, such as those about your account or ongoing business relations.

State-Specific Privacy Rights

Depending on where you reside and in accordance with applicable law, you may have

additional rights related to the personal information collected from and/ or about you,

subject to certain exceptions and limitations. You may have the following rights with

respect to your Personal Information:

The right to confirm whether we process your personal information and access your personal information in a portable and, to the extent technically feasible, readily usable format.
The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.
The right to delete personal information we have about you.
The right to opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, and/ or profiling in furtherance of decisions that produce legal or similarly significant effects.
If we deny your request, you may have the right to appeal our decision.

You can make a request by emailing customer support at support@svedoptical.com. When

you exercise these rights and submit a request to us, we will verify your identity by asking

you to provide us with additional information such as your email address, order numbers of

previous orders of our products and services, or the last four digits of a credit or debit card

used to make a purchase. We may also use a third-party verification provider to verify your

identity. We will endeavor to honor such requests unless such a request conflicts with

certain lawful exemptions under your state's consumer privacy law.

The fact that you have elected to exercise these rights will have no adverse effect on the

price and quality of our products or services.

To appeal a decision we have made regarding your request, you may follow the

instructions in our response denying your request or you email us at

support@svedoptical.com.

Data Security Measures

We are committed to protecting the security of your personal information. Our staff are

trained on the importance of privacy and protection of personal information. We intend to

limit the number of individuals within SVED with access to personal information to those

directly involved in the process of providing Services to you. Security arrangements will

also be reviewed regularly to ensure that personal information is protected against loss

and unauthorized or accidental access, use, disclosure, modification and erasure.

Third Party Websites

Our websites may contain links to other websites which are operated by third parties. We

are not responsible for the privacy practices of these third-party websites. We have no

control over the content of the linked websites or how they deal with your personal

information. You should review the privacy policy for such third-party websites to

understand how your personal information may be used by them.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our

acceptance of your order, nor does it constitute confirmation of our offer to sell. SVED

Optical, LLC reserves the right at any time after receipt of your order to accept or decline

your order for any reason. SVED Optical, LLC reserves the right at any time after receipt of

your order, without prior notice to you, to supply less than the quantity you ordered of any

item. All orders placed must obtain pre-approval with an acceptable method of payment,

as established by our credit and fraud avoidance department. We may require additional

verifications or information before accepting any order. SVED Optical, LLC is a reseller to

end user customers and does not accept orders from dealers, exporters, wholesalers, or

other customers who intend to resell the products offered by SVED Optical, LLC

Links and Third Party Content

This site may contain links to other sites on the internet that are owned and operated by

third parties. You acknowledge that SVED Optical, LLC is not responsible for the operation

of or content located on or through any such site. At times this site may also contain

images and content provided by customers and other third parties. You acknowledge that

SVED Optical, LLC is not responsible for the content submitted by third parties. If you have

a concern about content on our site, please email support@svedoptical.com and we will

address the concern as soon as possible. By submitting content to our website via any

means, you acknowledge you have the right to give legal permission for SVED Optical, LLC

to use such content without limitation, including for marketing and promotional purposes.

Subsequent requests to remove such content submitted to SVED Optical, LLC shall be

granted at the sole discretion of SVED Optical, LLC

SVED

OPTICAL